CONDITIONS OF USE
Object
The purpose of these Terms and Conditions of Purchase is the supply by HB Aesthetics of the products offered in its online store, in exchange for an economic benefit.
Service
HB Aesthetics makes customer satisfaction a priority and wants to achieve this through excellent service. Therefore, it guarantees the quality of the products delivered and the delivery of the same in the terms mentioned below.
Help
If you need help making the purchase online or about any product, do not hesitate to contact us through our email hello@ekseptionskincare.com, we will be happy to help you.
Privacy
All data provided by HB Aesthetics customers will be treated with extreme privacy and will not be provided to third parties, except when necessary for the delivery of the order.
The bank details are processed directly by the Third party, the provider that we have chosen for the electronic payment service because it is “the fastest and safest way to pay online” or through the platform of the RedSYS entity. Therefore HB Aesthetics will never see the customer’s credit card information, it will simply receive the payment and the order details to process it. For more information check the information on the RedSYS payment platform, or contact us at hello@ekseptionskincare.com.
We reserve the right to use commercial data anonymously to study shopping habits and uses.
After-sales service
If you want to contact our Customer Service, you can send us an email at hello@ekseptionskincare.com.
Orders
Price
The products will be sold at the price indicated, the one that is collected at the time of the confirmation of the order by the customer being valid.
Taxes
Prices may include or no Value Added Tax (VAT), in force but exclude shipping costs that will vary depending on the number of products purchased and the country where the delivery is.
Order confirmation
Once the customer has made the payment corresponding to the order, an order confirmation will be sent by email.
Payment
Payment method
Order payments can be made by credit or debit card via redsys.
Privacy and security
The card payment system, RedSYS, is one of the most reliable, safe and fast way to make payments online. Indeed, since Redsys collects directly from our clients, HB Aesthetics will not have access to the latter’s bank details.
For more information visit the payment platform section of www.redsys.com, or contact us at hello@ekseptionskincare.com.
We have contracted the SSL certificate, which protects consumer privacy.
Product information
We pay great attention to the information related to the characteristics of the products through technical descriptions, list of ingredients, mode of use and photographs that illustrate the products. All this is done within the limits of the technique and respecting the best market standards.
For any questions and / or queries, the client may contact us via the mail hello@ekseptionskincare.com.
Copyright| Intellectual property
All the content of the online shop of HB Aesthetics, illustrations, texts, names, brands, images and videos, are property of HB Aesthetics. Any misuse can be prosecuted legally.
Company
For any query, claim or suggestion, the client may contact us via the email hello@ekseptionskincare.com.